Your privacy is our priority. This policy clearly and transparently explains how mycuci8 collects, uses, stores, and protects your personal data — so you can play with peace of mind, free from concerns about your information's security.
This is not merely a statement on paper — it is a real standard we uphold every day to ensure your data remains secure at all times.
Mycuci8 ("we", "our platform") takes your privacy seriously. This Privacy Policy explains in detail how we manage the personal information you provide to us or that we collect when you use the mycuci8 platform — whether through our website or mobile app.
This policy applies to all users of the mycuci8 platform, including website visitors, registered users, and anyone who interacts with our services through any official channel. It should be read together with Terms and Conditions mycuci8 which also forms part of your agreement with us.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all our data handling practices. If you have any questions about how we manage your data, our contact details are provided at the end of this document.
Mycuci8 collects personal data through several different channels. Below is a summary of the types of data we collect and the purposes for which they are collected:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Account registration, KYC |
| Contact | Email address, phone number | Account registration |
| Financial | Payment methods, transaction records | Deposits & Withdrawals |
| Technical | IP address, device type, browser, operating system | Collected automatically upon access |
| Usage | Game history, preferences, activity records | Collected automatically during gameplay |
| Communications | Correspondence records, support enquiries | Support interactions |
Mycuci8 does not store credit or debit card information directly in our systems. All card transactions are processed through a third-party payment processor that complies with PCI DSS standards. We only receive transaction tokens and payment confirmations, not your full card number.
The personal data we collect is used for the following purposes, all of which are necessary to operate the mycuci8 platform safely and effectively:
Mycuci8 does not sell your personal data to any party. However, there are limited circumstances where we may need to share your data with carefully selected third parties:
We share necessary data with third-party service providers that help us operate the platform — including payment processors, gaming software providers, cloud computing infrastructure, and analytics services. All such providers are bound by strict confidentiality agreements and may only use your data for the stated purposes.
Mycuci8 may disclose your personal data if required by law, court order, or a directive from a legitimate government authority. In such situations, we will notify you (where legally permitted) before disclosing your data.
We may also disclose data where necessary to protect the rights, property, or safety of mycuci8, our users, or the public — including in cases of fraud investigation or security threats.
Mycuci8 implements multiple layers of security controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
While we take all reasonable steps to protect your data, no security system is completely impenetrable. You also play an important role in keeping your account secure — keep your password confidential and enable 2FA.
Mycuci8 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:
These cookies are required for the platform's core functions — including login session authentication, security, and basic user preferences. Without them, the platform will not work properly. These cookies cannot be disabled.
We use analytics cookies to understand how users interact with the platform — including pages visited, session duration, and any technical issues encountered. This information is used in aggregate form to improve platform performance and design.
These cookies store your preferences such as language selection and display settings to ensure a more personalized experience each time you use the mycuci8 platform.
You can manage cookie settings through your browser. However, disabling essential cookies may affect the overall functionality of the platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data held by mycuci8:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted through our customer support and will be processed within a reasonable timeframe.
If your personal data is inaccurate or incomplete, you have the right to request a correction. You can update some information directly through your account settings.
You may request the deletion of your personal data under certain circumstances. However, some data must be retained for a specified period due to legal or compliance requirements.
You have the right to object to the processing of your data for direct marketing purposes. Once you raise an objection, we will immediately stop using your data for that purpose.
Under certain circumstances, you may request your data in a machine-readable format to facilitate transfer to another platform, subject to applicable technical limitations.
Mycuci8 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Generally, active account data is retained for as long as your account remains active. Upon account closure, financial transaction data and KYC records are retained for the period required by anti-money laundering legal requirements (typically no less than six years under applicable legislation).
Data that is no longer required will be securely deleted or anonymised in accordance with our standard security procedures. The deletion process is carried out in a manner that prevents data recovery.
The mycuci8 platform is for users aged 18 and above only. We do not intentionally collect or process personal data of individuals under the age of 18.
If we discover that personal data of a child under 18 has been collected without our knowledge, we will take immediate action to delete that data and terminate the relevant account.
If you are concerned that someone under the age of 18 has registered or used the mycuci8 platform, please contact our support team immediately so that appropriate action can be taken.
Mycuci8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or changes to the services we offer.
When material changes are made, we will notify you via in-platform notifications or through your registered email. The latest revision date will always be displayed at the top of this document.
Continued use of the mycuci8 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the revised terms. We recommend reviewing this Privacy Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the mycuci8 customer support team through the official channels available within our platform.
We are committed to responding to all privacy-related enquiries within a reasonable timeframe. For requests relating to the exercise of rights under the PDPA, please clearly state the type of request so it can be processed promptly.
For more information about your rights under Malaysia's data protection laws, you may also refer to the Department of Personal Data Protection (JPDP) Malaysia.
With 256-bit SSL encryption, a transparent privacy policy, and a firm commitment to data security, you can play at mycuci8 with complete peace of mind. Register today and experience the difference.